Forms and Shipping
Shipping will be free only for Spain (Peninsula and Balearic Islands) and Portugal.
Spain (Peninsula and Balearic Islands) and Portugal:
- POST delivery in 2-3 days: Free shipping.
- SEUR delivery express delivery 1-2 days: Shipping 2.99 euros including VAT.
Spain (Canary Islands, Ceuta and Melilla):
- POSTAGE: Shipping 7,99 euros VAT included.
France, United Kingdom, Germany, Netherlands, Belgium, Italy, Austria, Czech Republic, Denmark, Estonia, Finland, Greece, Luxemburg, Poland, Romania, Sweden and Andorra:
- Shipping 8,99 euros VAT included. Delivery in 3-7 days.
The repayment period is 14 days from receipt of order.
Returns will be free for orders shipped to mainland Spain and the Balearic Islands.
For all other orders, shipping charges and collection in case of return shall be borne solely by the customer. We do not accept returns of items shipped freight collect.
To proceed to make a return please contact us by phone at 967.225.151 or sending an e-mail stating:
-Number Of order.
-Article You want to return.
Proceed to return the item following the instructions that will send your email. a return number will be assigned and sent by e-mail instructions to package the product, and a label to print and place on the outside of the package. It is important to identify it in our store and give automatic entry. If you could not print, you can write down the number on a blank paper by hand and pasted in a visible area of the box.
MODA LEVIA S.L. - Marques de Villores 5-02001 Albacete (Spain)
Please note that returned items must be in perfect condition, brand new, unused, with the original label and in its original packaging. Levia reserves the right to refuse to exchange or return products that do not come in great condition as recently pointed out.
Once we receive your return and verified the correct fulfillment of the above conditions proceed to refund the money. This reimbursement will be received on the same support that the payment was made and within a maximum period of 15 days from receipt of the returned merchandise. The refund of orders paid by cash on delivery will be made only by bank transfer.